Reception Coordinator

When you join The Robert Allen Group, the nation’s leading designer, marketer and distributor of designer fabrics and home furnishings, you join a growing, successful company known for its vision, style, creativity and commitment to quality.

 

Principal Job Function

Performs a variety of greeting and hosting services that contribute an atmosphere that supports a positive experience in the showroom.  Promptly and efficiently operates a high volume switchboard and reception area.

 

Qualifications

Requirements include a high school degree or equivalent and at least two years reception or customer service experience preferably in a showroom environment.  Must have excellent customer service and organizational skills as well as the ability to handle multiple tasks.  General computer skills highly desired.

 

Essential Job Functions

·  Greets clients warmly and determines qualifications to buy in the showroom.  Refers clients to the appropriate sales associate.

·  Establishes a positive relationship with clients by acknowledging, listening and responding to their inquiries and requests.

·  Ensures clients are serviced promptly by following up with sales staff when a client is kept waiting.

·  Tracks client traffic by maintaining a visitors log.

·  Answers and directs incoming calls courteously and efficiently including utilizing the paging system to locate staff.

·  Takes and delivers accurate messages for unavailable staff.

·  Maintains a neat and organized work area.

·  Participates in showroom housekeeping activities as needed.

·  Accurately completes paperwork to open new accounts.

·  Opens and distributes mail as well as preparing outgoing mail.

·  Performs general administrative duties including typing standard client letters and internal memos.  Maintains reports as requested.

·Assists showroom staff with special events and projects.

·  Performs other duties as assigned.

 

Robert Allen offers an excellent benefits package including health and dental insurance, life and disability insurance, flex spending accounts, tuition reimbursement, 401k and paid time off!

 

Please submit resume and salary requirements to: jobs@robertallendesign.com

 

To find out more about The Robert Allen Group please visit: www.robertallendesign.com

 Equal Opportunity Employer