Accounts Receivable Specialist

 

Englewood Marketing Group

 

 

JOB TITLE:   Accounts Receivable Specialist

 

REPORTS TO:  Accounts Receivable Manager

 

 

 

Position Purpose:

 

The Accounts Receivable Specialist is responsible for ensuring EMG’s customer base complies with EMG company policy for timely payments and deducting only approved claims.

 

 

Duties and ResponsibilitiesEnsure Accounts Receivable customer information is accurate and complete including signed credit applications and resale certificates. Ensure Customer terms have been approved by Sales and enter accurate customer information into EMG’s computer system, including customer’s credit line. For orders over the credit line, exercise judgment based on customer’s status and release new orders for shipment. Establish and cultivate a strong relationship with EMG’s customers to ensure timely payments and accurate claims. Perform timely collection calls for past due accounts and on outstanding A/R claims, with particular emphasis on problem accounts.  Use EMG’s computer system to record notes as to the current account status. Communicate any large or unusual claims or collection issues to top management (Sales, CFO, CEO) for immediate follow up. Use EMG’s computer system to run reports and validate A/R amounts for weekly and month-end reporting. Prepare and publish a monthly management report recapping all past dues and claims issues for Sales & CFO. Participate in monthly meeting on how to address current issues and provide guidance and solutions to prevent them from recurring in the future. Manage the process of receiving credit card payments for customers who do not merit credit terms. Provide backup support and oversight for Cash Application. Attach backup support and obtain approval to issue a credit memo to clear claims for uncollectible amounts.